FAQs

FAQs

Quick Links

Q1. How can I find out if HMRC’s systems are running normally?

Answer: Go to “Links” (at the bottom of this page) and select HMRC (Check system availability). Alternatively checkout our news page or use the search box to find updates.

Q2. Does the BWA provide training?

Answer: Yes, we provide Awareness Training, on a number of subjects, from a basic operational level up to senior management level. This can be provided on a 1 to 1 basis, classroom style for larger groups or via Teams. Please note that the information provided is not contractual or legally binding and the use and interpretation is at the members discretion. For more information please contact secretary@thebwa.com

We have also launched the first Excise qualification, which is a Level 3 Certificate in Excise Practices and Procedures, which is ideal for those either working in, or starting their career in the Excise arena. Find full details here.

Q3. How can I find out the locations of approved Bonded Warehouse Operators?

Answer: A full list of all approved warehouses is not available as this information is not released by HMRC. However, you can view the list of BWA members, on this website, who have Excise and Customs warehouses all over the UK and EU. You will be able to sort by region and company type to find approved members. Alternatively please contact secretary@thebwa.com

Q4. Where can I find out more about running a bonded warehouse?

Answer: Please refer to Public Notice 196/197 which can be obtained from HMRC (see links). Alternatively contact secretary@thebwa.com

Q5. How can I find out more about joining the BWA?

Answer: Membership of the BWA is based on a single annual rate. Further information can be found HERE, or by contacting secretary@thebwa.com

Q6. How do I apply for a Bonded Warehouse?

Answer: If you want to set up an Excise or Customs warehouse, speak to us about how we can provide a full step-by-step service, to guide you through the process. Contact secretary@thebwa.com